{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Canada on orders of $60 or more; a flat $22 delivery charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping Delivery within Canada is free when the item subtotal after discounts is $60 or more; otherwise it is $22. Express is a $22 option even when free delivery is available. Allow 5 to 7 days after 24 to 48 hours of handling. For delivery outside Canada, contact us to confirm the available service before ordering.",
    "url": "https://bikestand.shop/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "There is no general federal right in the Canada to cancel an online order, so this store's 15 day return window is its own policy rather than a statutory one. Goods must come back in their original packaging with proof of purchase. For a change of mind the store keeps a non-refundable $22 per bike stand ordered and the buyer pays return carriage. Faulty, damaged and incorrectly sent items are put right at the store's cost. Under the FTC Mail, Internet, or Telephone Order Merchandise Rule the store must ship within the time it promises.",
    "content": "Refunds & Return Policy Our voluntary return window is 15 days from purchase. Contact us before returning an item for the return instructions. Change-of-mind return postage is your responsibility. We do not charge a return handling fee or a percentage cancellation fee. Faulty, damaged or incorrectly supplied items are handled separately, and applicable consumer rights remain unaffected. Refunds & Returns Policy Thank you for shopping on our website - i f you are not 100% satisfied with your purchase, we're here to help. Customer Support Customer Support is available 24/7 at theteam@bikestand.shop We do our very best to respond to support emails within 24 hours. Order Cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours as most orders are shipped within 24 hours of ordering Once the packaging and shipping process has started, it can no longer be cancelled (please refer to the Returns Policy below) Returns Policy Our products can be returned within 15 days of the original purchase of the product. Better price found Changed mind Doesn't fit No longer needed Ordered wrong item Your refund will be processed 24-48 hours after receipt of the returned item Refunds may be held in credit against your account for future purchases if requested or directly refunded via the original mode of payment (ie your credit card or Paypal account) You can return your product anytime within 15 days for an exchange or refund subject to the following conditions. To be eligible for a return, please ensure: The product was purchased within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website We are unable to accept returns of purchases made from third-party retailers. Products that do not meet these criteria will not be considered for return. START THE RETURN PROCESS Damaged Items If you receive a damaged product, please notify us immediately. Damaged items, products with missing parts will be quickly addressed by our customer service team. Incorrect Item Sent If you receive an incorrect product that is different from what you ordered, please notify us immediately. Incorrectly sent items will be quickly addressed by our customer service team. Order Not Received If you do not receive your order, please notify us immediately. unreceived orders will be quickly addressed by our customer service team. Contact Us If you have any questions about our returns and refunds policy, please contact us at: theteam@bikestand.shop",
    "url": "https://bikestand.shop/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Bike Stand Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy policy Bike Stand Company Canada is a division of Caruso Consulting Co Ltd. This policy explains how we handle personal information when you browse, contact us or place an order. Information we use We use the name, email address, telephone number, delivery address and order information you provide to answer enquiries, process payments, deliver products, provide support and handle returns. Please do not send payment card details through our contact form or chat. Payments and fulfilment Stripe or PayPal processes your payment. We receive payment status and order references; your full payment card details are handled by the payment provider. We share the information needed to complete your order with our order-processing, email, supplier and delivery providers. Cookies and analytics Your basket and delivery preferences are saved in your browser. Optional Google Analytics and advertising measurement load after you accept them. You can change this choice through Cookie settings in the footer. See our cookie policy . Enquiries, chat and embedded services Messages you send through forms or our chat service are used to answer you. Embedded services such as videos, forms and chat may receive connection details, including your IP address, when loaded. Their providers may process information outside Canada. We do not publish enquiries or order information as public website content. Storage and retention Our business and service providers may process information in Canada and other countries, including where our company and suppliers operate. We restrict access to information needed for business purposes. We retain order and enquiry records for fulfilment, support, accounting, dispute handling and other applicable legal requirements, and remove or anonymize information when it is no longer required. Your choices and requests You can ask about the information we hold, request access or correction, raise a privacy concern, or ask to withdraw consent where applicable. Some records must be retained to meet legal or contractual obligations. Contact theteam@bikestand.shop . We may ask for information to verify your identity before providing personal records. Our practices are subject to applicable Canadian privacy laws. You can also consult the Office of the Privacy Commissioner of Canada or the privacy regulator for your province.",
    "url": "https://bikestand.shop/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Bike Stand Company.",
    "content": "Terms & Conditions Our voluntary return window is 15 days from purchase. Contact us before returning an item for the return instructions. Change-of-mind return postage is your responsibility. We do not charge a return handling fee or a percentage cancellation fee. Faulty, damaged or incorrectly supplied items are handled separately, and applicable consumer rights remain unaffected. Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under applicable laws; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.",
    "url": "https://bikestand.shop/terms-and-conditions/"
  }
}